Terms and Conditions

Introduction

These Terms and Conditions govern your use of EaseKonect, a service booking platform that connects customers with service providers. By accessing or using the application, you agree to be bound by these Terms.

1. Booking and Payment Terms

• Booking Confirmation: A booking is confirmed when you receive a confirmation email from us.
• Payment: Full payment for services is required before the service is rendered.
• No Refunds: All payments are non-refundable, except as specifically stated in these Terms.

2. Cancellation Policy

• Customer Cancellation: If you cancel a booking, you may forfeit your payment.
• Service Provider Cancellation: If a service provider cancels a booking, we will work with you to:
  • Find a replacement service provider, or
  • Provide a refund.

3. Service Provider Terms

• Service Provider Obligations: Service providers are responsible for delivering services professionally and in a workmanlike manner.
• Service Provider Conduct: Service providers must comply with all applicable laws and regulations.

4. User Conduct

• User Obligations: You must provide accurate and complete information when booking services.
• User Conduct: You must treat service providers with respect and professionalism.

5. Liability and Indemnification

• Liability Limitation: We are not liable for any damages or losses arising from your use of the application.
• Indemnification: You agree to indemnify and hold harmless EaseKonect, its officers, directors, employees, and agents from any claims, damages, or losses resulting from your use of the application.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in your jurisdiction.

7. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective upon being posted on the platform.

By using the EaseKonect application, you acknowledge that you have read, understood, and agree to be bound by these Terms.